gd888's Privacy Policy — Your Data Is Our Responsibility

gd888 is an online betting and gaming platform that provides services to users in Bangladesh. When you visit our website, register an account, or use any of our services, you are considered to have accepted the terms of this privacy policy.

This privacy policy explains in detail what types of personal information gd888 collects, why it is collected, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. This policy works alongside our Terms & Conditions.

We are committed to ensuring the security of your information through technical and administrative measures. We always strive to protect your data using SSL encryption and secure server infrastructure.

When you create an account on gd888, we collect the following information:

• Full name and date of birth
• Mobile phone number and email address
• National ID card (NID) or other government-issued identity document (for identity verification)
• Your chosen username and password (stored in encrypted form)

We collect payment-related information to process deposits and withdrawals. Transactions on our platform can be made via bKash, Nagad, Rocket, and bank transfer. The date, amount, and method details of these transactions are stored in our system.

We never collect your mobile banking PIN or full bank account password. All transactions processed through the payment gateway are handled in accordance with the security protocols of our payment service provider.

When you use our site, certain information is collected automatically, such as:

• IP address and device type
• Browser type and operating system
• Page visit time and session duration
• The page you came from (referrer URL)
• Information obtained from cookies and similar tracking technologies

When you seek support via our live chat or email, a record of that conversation may be retained for quality control and service improvement purposes.

gd888 uses the collected information for the following purposes:

• Account management: Verifying user identity, keeping accounts active, and ensuring secure login.
• Service delivery: Managing core activities such as placing bets, playing games, and processing deposits and withdrawals.
• Age verification: Ensuring that only users aged 21 or above are using the platform.
• Financial compliance: Applying fraud prevention, anti-money laundering (AML) processes, and responsible gaming policies.
• Customer support: Resolving your issues and improving service quality.
• Security monitoring: Detecting suspicious activity and maintaining platform security.
• Communication: Sending important account updates, policy changes, and transaction notifications.
• Service improvement: Analyzing user experience to improve the site's functionality and content.

Cookies are small text files stored on your device. gd888 uses the following types of cookies:

• Essential cookies: Required for core site functionality — login sessions, security tokens, and so on.
• Functional cookies: Remember your preferences (such as language settings).
• Analytics cookies: Used to analyze site usage and improve services.

You can control or reject cookies by changing your browser settings. Keep in mind that rejecting essential cookies may disrupt certain key features of the site and may cause issues when logging into your account.

gd888 does not generally share your personal information with third parties. However, information may be shared in the following specific circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, or banking service providers to complete transactions.
• Technology service providers: Information may be shared on a contractual basis with trusted technology partners for services such as hosting, data analytics, or cybersecurity. These partners are required to maintain privacy standards equivalent to ours.
• Legal obligations: Information may be disclosed when required by court order, government directive, or applicable law.
• Fraud prevention: Relevant authorities may be notified in cases of financial crime or fraud detection.

Under no circumstances do we sell or rent your personal information. Sharing data with third parties for commercial advertising purposes is against our policy.

gd888 retains different types of information for different periods, as follows:

• Account information: Retained while the account is active and for a defined period after closure as required by legal and financial compliance obligations.
• Transaction records: Retained for an extended period in accordance with financial regulatory requirements.
• Customer support records: Retained for a limited period for service quality monitoring.
• Cookies and log data: Retained from a few days to a few months depending on type.

Once the retention period ends or there is no legal requirement to keep the data, we delete or anonymize it using secure methods.

As a gd888 user, you have the following rights over your personal information:

gd888 provides services only to individuals aged 21 or above. We do not intentionally collect personal information from any minor.

We take age verification steps during the registration process. If it comes to our attention that information from a minor has been collected in error, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please notify our support team.

gd888 reserves the right to update this privacy policy from time to time. If significant changes are made, we will:

• Display a notice at the top of the website
• Notify registered users by email (where applicable)
• Update the "Last Updated" date at the top of the page

Continued use of the platform after any changes will indicate that you have accepted the updated policy. If you do not agree with the new policy, you may request to close your account.